Pure Guarantee

Pure Matters is committed to providing the highest quality products based on science and extensive testing. Your satisfaction with our products and service is our number one priority.

100% satisfaction guarantee

If, for any reason, you are unhappy with one of our products, simply return it for a full refund of the purchase price (minus any shipping & handling fees). We will gladly accept returns of packages – no questions asked -- within a full year of the sale date.

our quality guarantee

We understand that for optimum health and peace of mind, you need to know and trust the ingredients in your nutritional supplements. At Pure Matters, we guarantee that every formula has met strict requirements for both potency and purity. Each formula has gone through dozens of quality and safety checks, from raw ingredients to the finished product. For example:

• We thoroughly test each raw ingredient, as well as every batch of products, so that we can ensure that your vitamins are safe and effective. As part of our quality control practices, each ingredient is tested extensively for impurities. Every product comes to us for review with a complete Certificate of Analysis verifying its potency, purity and standardization.
• Each individual ingredient is inspected and weighed to ensure exact specifications and a perfect final product.
• Before sending your shipment, our expert team of quality control specialists individually inspects each product; safety seal verification, pressure seal verification, reconfirmation of the Certificate of Analysis, reconfirmation of all batch records, and reverification of the final weight — one last level of quality-control before your product is delivered to your doorstep.
• Our state-of-the-art manufacturing and packaging processes mean that the supplements you need will always arrive at your doorstep in their purest and freshest form, whether they include Hoodia Gordonii, obtained from the farthest reaches of South Africa, or Pure Matters’ premium Krill Oil, harvested from the Arctic region.
• We guarantee your satisfaction with every Pure Matters’ supplement and include an expiration date on every package. If you change your mind about a product, you can always return it—no questions asked up to 365 days after the sales date.

These unparalleled quality and safety practices guarantee that we deliver the highest quality supplements in a timely manner. You’ll get the greatest benefits when you need them most. We look forward to serving your health-related needs!